Turn on the Bluetooth headset and enter installation mode (usually hold the power button)
Turn on Bluetooth on your phone or device and search for available devices.
Select the name of the Bluetooth headset to install. You will usually be prompted to enter the product model.
After the installation is successful, you will hear a beep or see the screen display change

Headphone battery life typically ranges from 4-8 hours, depending on usage and volume settings. The charging box can provide additional multiple charges for the earphones, and the total battery life can reach 20-30 hours or more (depending on the model of the earphones)

Most Bluetooth headsets will have a low-battery beep or battery boot reminder.
Some headsets also support viewing battery information through your mobile phone.

Bluetooth headsets usually take 1-2 hours to fully charge
The charging box generally takes 2-3 hours to fully charge

Most sports Bluetooth headsets have a waterproof design, and the waterproof rating is generally IPX4 to IPX7, depending on the model. Please check the product specifications to confirm whether the headset's waterproof rating is suitable for your use.

Typically hold the power button and volume button together for a few seconds until the head snap triggers or prompts you to hear a sound.
Specific steps may vary by model, please refer to the user manual.

Make sure there are no obstacles between the earphones and the device and the distance is no more than 10 meters.
Make sure your headset and device's Bluetooth software is up to date.
Disconnect and try to reinstall the Bluetooth connection.
Check your headphones for earwax or earwax blockage.
If none of the above questions can solve your problem. Please send an email to let us handle it for you

Choose the right ear tip size for comfort and support. Gently insert the earphones into the ear canal and adjust to the appropriate angle to ensure optimal sound quality and wearing comfort.

Some high-end Bluetooth headsets support active noise reduction (ANC) function, which can effectively reduce environmental noise. Please check the product specifications to confirm whether this feature is available.